Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Convenient airport location
Free shuttle service
Small rooms
Basic dining experience
7.0/10
Very good
Rooms
7.9
Location
6.5
Service
7.6
Dining
6.5
Guest reviews
7.0/10
based on 11 reviews
8.0
8.0/10based on 4368 reviews
Jim
United Kingdom,
April
2024
7.0/10
The hotel provided a clean and calm environment conducive for work, with spacious, luxurious, and clean rooms. The service was attentive, especially in addressing group needs. However, the location was a bit challenging to find, and the dining experience fell short of expectations.
Rooms
9.0
The rooms were spacious, luxurious, and clean, meeting my work travel needs.
Service
8.0
The staff was very helpful, especially in resolving group issues.
Location
6.0
The location, while close to the airport, was difficult to find with inadequate signage.
Dining
5.0
The dining experience was below expectations with communication and food quality issues.
Facilities
7.0
The facilities were convenient for a work stay.
Jamie
United Kingdom,
March
2024
6.6/10
The hotel offers a welcoming hospitality with clean and comfortable rooms, but the location can be tricky to find late at night. The dining options are not fully satisfying, and the rooms may have some minor issues like sticky surfaces and a smoke smell.
Rooms
7.0
The rooms were very clean and comfortable, but had a sticky feel and a lingering smoke smell, despite the claim of being smoke-free. There were some issues with the electric fuses.
Service
8.0
The staff, especially Othman, Bienvenue, Mehdi, and the night shift receptionist, were very helpful and friendly, although some noise disturbances were noted late in the night.
Location
6.0
The hotel is excellent for airport access but a bit isolated and challenging to locate at night, with incorrect contact information provided. However, it is close to the airport.
Dining
5.0
The dining experience fell short of expectations with limited breakfast options and unclear timing information. The quality of the food was not exceptional.
Facilities
7.0
Walter
United States,
March
2024
7.4/10
The hotel is very close to the airport, making it an excellent choice for overnight stays in transit. The service was outstanding, especially thanks to Mr Lahcen, who was exceptionally attentive to guests' needs. Although the dining experience was average with limited options, the rooms were comfortable and clean. The location is convenient for travelers needing quick access to the airport.
Rooms
7.0
The rooms were comfortable and clean, although they lacked some equipment.
Service
9.0
The service was outstanding, particularly the attentiveness of Mr Lahcen who went above and beyond to assist guests.
Location
8.0
The hotel's proximity to the airport is ideal for those with connecting flights or overnight stays in transit.
Dining
6.0
The dining experience was average with limited selection.
Facilities
7.0
The facilities were good overall.
Philip
United States,
January
2024
7.0/10
I had a mixed experience at this hotel. The rooms were very clean and comfortable with plenty of hot water for the shower, but there was a persistent smell of cigarette smoke despite it being a non-smoking hotel. The service was helpful and friendly overall, but there were some issues with overcharging. The location was convenient for an overnight stay from the airport but lacked adequate signage for easy access. The dining options were decent but somewhat basic for the price.
Rooms
8.0
The rooms were very clean and comfortable, and the bathroom was top-notch.
Service
7.0
The staff, including the airport shuttle driver, reception, and restaurant employees, were helpful and friendly.
Location
6.0
The hotel is perfect for an overnight stay near the airport, but finding it can be challenging due to the lack of clear signage.
Dining
7.0
The dining options were decent but could have been better for the price. The fresh orange juice was a highlight.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay.
Lloyd
United States,
December
2023
8.2/10
My stay at the hotel was quite pleasant overall. The rooms were exceptionally clean and comfortable, making my solo trip very enjoyable. However, the location was a bit tricky to find initially, and the breakfast room lacked some lighting. The service provided by staff members like Othman, Bienvenue, Mehdi, and the night shift receptionist was exceptional, making my stay quite comfortable and welcoming.
Rooms
9.0
The room I stayed in was very clean and comfortable. The additional lighting in the rooms would have made it even better.
Service
9.0
From the airport shuttle driver to the reception and restaurant staff, everyone was very helpful and friendly throughout my stay. Their good manners and willingness to assist greatly enhanced my experience.
Location
7.0
The hotel's proximity to the airport was excellent for my overnight stay, though it was a bit challenging to locate initially due to the lack of visible street signs late at night. The free shuttle service to and from the airport was a bonus.
Dining
8.0
The dining experience offered a variety of options at good value for money. However, the airport pick-up service delay affected my initial dining plans. The breakfast spread was basic but satisfying.
Facilities
8.0
The hotel's facilities were well-maintained, offering everything I needed during my stay. It would have been even better if the dining services were a bit faster.
Tony
United Kingdom,
November
2023
8.4/10
The hotel offers beautiful and immaculate rooms that were very clean and calm, which was exactly what I needed for my work travel. The service was exceptional, with friendly and patient staff ready to assist, making it super convenient for a solo traveler like me. The location, although extremely close to the airport with free shuttle service, was a bit confusing to find late at night due to the lack of clear directions. The dining experience, while not cheap, offered a good variety of delicious foods, and the facilities were top-notch.
Rooms
9.0
The rooms were beautiful and immaculate, providing a perfect environment for work travel.
Service
9.0
The service was exceptional with friendly and patient staff, making my stay hassle-free.
Location
7.0
The hotel's location, though extremely close to the airport, was a bit confusing to find without clear directions.
Dining
8.0
The dining experience was good with a variety of foods, although not the most budget-friendly option.
Facilities
9.0
The hotel's facilities were impressive and well-maintained, adding to the overall comfort of the stay.
Anna
United Kingdom,
September
2023
6.8/10
The hotel is ideal for travelers with late-night arrivals as the rooms, albeit rather small, are accommodating. The location, though close to the airport with a free shuttle service, can be challenging to find, especially at odd hours like 2 am. The dining options are decent, with the choice to request refreshing fresh orange juice. Service varies from slow check-ins to friendly and efficient staff.
Rooms
7.0
The rooms, despite being non-smoking, had a lingering smell of cigarette smoke. Suitable for late-night arrivals.
Service
6.0
Service can be slow at check-in but the staff are friendly and helpful overall.
Location
7.0
The hotel is extremely close to the airport with a free shuttle service, making it convenient for early flights.
Dining
7.0
The dining options were decent, with the highlight being the fresh orange juice.
Facilities
7.0
The hotel offers basic facilities to meet your needs.
Geoffrey
United Kingdom,
August
2023
7.4/10
My stay at the hotel was one of contrasts. The rooms were beautiful and immaculate, offering a large and very clean, comfortable space with plenty of hot water for the shower. On the downside, the service was a bit of a mixed bag, with extremely friendly and helpful staff, but there were moments that felt offputting, including rudeness towards my partner. The location, while perfect for an overnight stay close to the airport, posed challenges in finding the hotel due to poor signage and incorrect contact information. Dining was good, although not cheap, and the facilities were overall satisfactory.
Rooms
9.0
The room was beautiful and immaculate, large, very clean, and comfortable, with plenty of hot water for the shower.
Service
7.0
The staff was a mix of extremely friendly and helpful, but there were instances of rudeness towards my partner.
Location
6.0
The hotel is very close to the airport, making it ideal for overnight stays, but difficulties in finding the hotel due to poor signage and incorrect contact information were a drawback.
Dining
8.0
The dining experience was good, but not cheap. The Thai food was enjoyable.
Facilities
7.0
The hotel's facilities were satisfactory, offering what was needed for a comfortable stay.
Henry
United States,
June
2023
6.8/10
I had a mixed experience at the hotel. The rooms were rather small but exceptionally clean, which suited my late-night arrival perfectly. However, the service was rude to my partner, though the staff at the O Lounge were always happy to take individual orders for eggs. The location was convenient for a quick stay but not without some confusion in finding the hotel. The dining was simple, with ups and downs in the quality of the food.
Rooms
8.0
The rooms were exceptionally clean, which was a big plus for me.
Service
6.0
The service was a mixed bag, with some rude encounters but friendly staff at the O Lounge.
Location
7.0
The location was handy for my short stay but a bit confusing to find, especially late at night.
Dining
6.0
The dining experience was simple and varied in quality, with some hits and misses.
Facilities
7.0
The facilities were sufficient for a quick stay.
Bernard
United Kingdom,
May
2023
6.0/10
My stay at the hotel had its ups and downs. The rooms were rather small but had more than one bottle of drinking water, which was convenient. However, the service was tough and uncooperative at times. The location was good for a quick stay near the airport, although finding the hotel was a bit of a hassle. The dining experience was basic, and the quality of the food did not meet expectations.
Rooms
7.0
In my room, it was rather small. They provided more than one bottle of drinking water, which was a nice touch.
Service
6.0
The service was a bit tough at times. However, it was super convenient for a solo traveler like me. I appreciated the free shuttle service.
Location
6.0
The location was decent for a quick airport stay, but it was a bit challenging to find. The free shuttle service helped, though.
Dining
5.0
The dining experience was not very interesting. The breakfast options were basic. They should have improved the quality of the food.
Facilities
6.0
Convenient airport location
Small rooms
Gene
United States,
April
2023
7.4/10
The hotel offers fine, clean, and warm rooms but faces issues with smoke smell in the breakfast area despite claiming to be smoke-free. The service is outstanding with efficient and friendly staff. The location is really good for an airport stay, although finding the hotel can be challenging. The dining experience should be improved and include in the accommodation rate. Overall, a mixed experience with room cleanliness and service standing out positively.
Rooms
7.0
The rooms were clean and warm, providing a comfortable stay.
Service
9.0
The service from the staff was outstanding, with everyone being friendly and efficient.
Location
6.0
The location is good for a short airport stay, although finding the hotel can be difficult, especially late at night.
Dining
7.0
The dining experience was nice but could be improved by including it in the accommodation rate.
Facilities
8.0
The facilities provided were adequate for a comfortable stay.
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